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Privacy Policy

Our commitment to your privacy. Learn how Flowy collects and uses anonymous data to power smart mobility solutions, always in full compliance with GDPR.

 

At Flowy, we are committed to protecting your privacy and ensuring transparency about how we collect and use data. Our core technology is designed with privacy at its forefront, allowing us to provide valuable insights without compromising individual anonymity. This Privacy Policy explains our practices regarding data collection, use, and protection on our website and through our services.

1. Our Approach to Data Collection

Flowy’s primary service involves monitoring passenger movements in public transportation, smart cities, and large public spaces. Crucially, our system is built to collect data in an entirely anonymous and aggregated manner.

  • What We Collect (Anonymous Data): Our proprietary sensors detect WiFi signals emitted by mobile devices. This process captures only non-identifiable, anonymized WiFi packet data. This data allows us to understand:
    • Passenger counts
    • Origin-destination movements
    • Real-time occupancy levels
    • Flow patterns and density
  • What We DO NOT Collect (Personal Data):
    • We do not collect, store, or process any personal identifiable information (PII) such as names, addresses, phone numbers, email addresses, or specific device identifiers (like MAC addresses that could be linked to an individual).
    • Our system operates without the need for any app download, internet connection, or informed consent from individual passengers, as it does not process personal data.
    • We do not track individuals. Our focus is on aggregated flow analysis.

2. How We Use the Data

The anonymous and aggregated data we collect is used exclusively to provide our services and help our clients achieve specific operational goals:

  • Optimizing Public Transportation: Assisting transport companies in improving route planning, service frequency, and resource allocation.
  • Enhancing Smart Cities: Providing insights for urban planning, traffic management, and public space utilization.
  • Improving Public Space Management: Helping managers of large venues understand crowd dynamics for safety, efficiency, and visitor experience.
  • Service Enhancement: Analyzing patterns to identify peak times, improve punctuality, and enhance overall service quality.
  • Operational Efficiency: Enabling clients to reduce operational costs and make data-driven decisions.

3. Data Sharing and Disclosure

Flowy does not sell, trade, or otherwise transfer any personal identifiable information to outside parties, as we do not collect such data.

  • Aggregated Data Sharing: We share aggregated, anonymous data and insights with our clients (e.g., transport companies, city councils) as part of our service agreements. This data remains non-identifiable and cannot be traced back to any individual.
  • Legal Requirements: We may disclose anonymous, aggregated data if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes.

4. Data Security

We implement a variety of security measures to maintain the safety of the anonymous data we process. Our proprietary platform incorporates robust security protocols to prevent unauthorized access, disclosure, alteration, or destruction of the data. All data is handled in full compliance with the General Data Protection Regulation (GDPR) and other relevant privacy frameworks.

5. Your Rights (General Information)

While Flowy does not collect personal data, we believe in informing individuals about their general rights concerning data privacy. If you have concerns about data collected by other entities, you typically have rights such as:

  • The right to access your personal data.
  • The right to rectification of inaccurate personal data.
  • The right to erasure of your personal data.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing.

For any questions related to Flowy’s anonymous data collection, please contact us directly.

6. Changes to This Privacy Policy

Flowy may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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