General questions
Flowy is a proprietary platform designed to monitor passenger flows and analyze mobility patterns. By combining an onboard sensor, AI-powered algorithms, and an advanced analytics dashboard, Flowy collects, processes, and transforms real-time data into actionable insights.
In addition to automatic passenger counting, Flowy supports origin-destination analysis, crowding monitoring, and smarter public transport planning with accurate and anonymized data.
Flowy is designed for public transport operators, railway companies, urban and regional mobility managers, public authorities, and organizations looking to collect reliable mobility data. The platform can also be deployed in stations, airports, and smart cities to monitor passenger and people flows, optimize space management, and improve service planning.
The Flowy system can be installed on buses, trains, trams, and other public transport vehicles. With just one sensor per vehicle or carriage, installation is quick, non-invasive, and requires no structural modifications. The technology can also be deployed in other smart mobility environments, including stations, airports, and dedicated mobility infrastructures.
Flowy helps public transport operators understand how passengers move across their network by providing actionable insights to optimize routes, schedules, and resource allocation. The platform enables operators to monitor passenger flows, reconstruct origin–destination (OD) matrices, analyze vehicle occupancy, and support data-driven decision-making based on accurate, up-to-date information. All data is automatically linked to the corresponding service and trip through an automated matching process.
Traditional APC systems are mainly focused on passenger counting. Flowy goes beyond counting by combining passenger data with advanced mobility flow analytics, delivering insights such as origin-destination matrices, real-time information, and tools to support public transport planning. With just one sensor per vehicle, Flowy simplifies installation while ensuring anonymized data collection in line with GDPR principles.
Flowy Technology
Flowy uses a proprietary onboard sensor to collect anonymized data. The data is processed by AI-powered algorithms and made available through the Flowy Dashboard, where it can be analyzed, exported, and integrated with third-party systems.
Flowy uses proprietary Wi-Fi-based technology to detect passenger presence throughout their journey. The collected data is processed to analyze mobility patterns, vehicle occupancy, and origin–destination movements, while ensuring full compliance with privacy regulations. Passengers are not required to take any action, they do not need to connect to a Wi-Fi network or download an app.
The Flowy Sensor installed on the vehicle collects data and securely transmits it to the platform for processing. Using proprietary technologies, the system delivers reliable passenger flow insights without requiring passengers to install an app or take any action.
An Origin-Destination (OD) matrix is a tool that shows where passengers begin and end their journeys. This information helps transport operators understand travel demand, identify the busiest routes, and plan public transport services more efficiently.
Yes. Flowy makes real-time data available through the Dashboard, enabling transport operators to continuously monitor passenger flows and make faster, more informed decisions based on accurate and updated insights.
Yes. Flowy can analyze multimodal journeys across different transport modes, providing a comprehensive view of passenger mobility patterns and helping operators optimize mobility planning and services.
Flowy Dashboard
The Flowy Dashboard allows operators to view passenger boardings, alightings, and onboard occupancy for each stop and route segment, as well as origin–destination matrices. Data is presented in a clear and intuitive way, making it easier to monitor operations and plan public transport services.
Yes. All collected data can be exported for advanced analysis, reporting, and integration with other systems. The simple export process enables operators to use Flowy insights with third-party software platforms and existing data workflows.
The Flowy Dashboard supports CSV data export and provides APIs and GTFS-RT standards to enable seamless integration with enterprise systems, mobility platforms, and existing transport data infrastructures.
Yes. Flowy provides APIs that enable seamless data integration with enterprise Data Lakes, business management software, AVM systems, and other platforms already adopted by public transport operators.
Yes. Flowy supports GTFS standards, enabling the sharing of real-time data and seamless integration with public transport information systems, journey planning platforms, and mobility applications.
Yes. Flowy collects and correlates real-time vehicle location, service, and punctuality data, automatically matching passenger flows to the operated service. Through standards such as GTFS, Flowy delivers accurate, structured, and easily accessible mobility data.
Flowy Sensor
The Flowy sensor detects passenger presence in real time using proprietary Wi-Fi-based technology. The collected data is immediately anonymized and processed by the platform to monitor mobility patterns and support public transport planning.
Only one Flowy Sensor is required per bus or railway carriage. This approach simplifies installation, reduces infrastructure complexity, and lowers maintenance needs.
No. The Flowy Sensor is designed for fast, non-invasive installation without structural changes to the vehicle. It requires no panel drilling and can be remotely configured and updated.
No. Installation is simple, does not require specialized skills or expertise, and can often be carried out by the operator’s maintenance staff. Configuration and software updates are managed automatically and remotely.
Yes. The Flowy sensor can also collect data from mobile devices with Wi-Fi turned off, as the device continues to emit signals that can be detected by the sensor.
Flowy’s technology is designed to minimize the risk of duplicate counting when passengers carry multiple devices. Through proprietary algorithms that analyze factors such as signal intensity and device behavior throughout the journey, the system can identify when multiple devices are likely associated with the same individual. This ensures more accurate and reliable insights into actual passenger flows.
As with all monitoring technologies, Flowy may have a margin of error. This is continuously minimized through the improvement of proprietary algorithms and artificial intelligence models. The system continuously learns from collected data and is updated to enhance accuracy and reliability, delivering increasingly precise insights into passenger flows.
The Flowy Sensor is certified according to EN 50155 by Italcertifer, approved under ECE R10 for electromagnetic compatibility, and protected by registered patents in Italy, Europe, and the United States.
Privacy & Security
Yes. Flowy is fully GDPR compliant and has been designed according to privacy-by-design principles, ensuring that data protection is integrated into every stage of the system’s development.
Yes. The collected data is anonymized and used exclusively for statistical analysis of passenger flows. Flowy does not identify individuals, ensuring that mobility insights are generated while protecting passenger privacy.
The platform relies on proprietary technologies and processes designed according to privacy-by-design principles. All data is handled in full compliance with applicable data protection regulations.
No. Flowy does not use cameras to monitor passengers. The system relies on proprietary Wi-Fi-based technology to collect data anonymously and non-invasively.
Installation & Integration
The Flowy Sensor can be installed quickly, depending on the vehicle type. Its compact design and automatic configuration enable fast deployment and reduced installation times.
Yes. Flowy can be installed on existing bus and rail fleets, enabling easy integration without significant changes to the vehicle infrastructure.
Yes. Flowy can be integrated with third-party AVM systems, including Almaviva’s MOOVA, and with other digital platforms already used by public transport operators.
Yes. Flowy provides APIs that enable seamless integration of mobility data with enterprise software, corporate Data Lakes, and other information systems.
nitial setup and software updates are managed automatically through remote configuration, reducing the need for field interventions and simplifying system maintenance.
Flowy sensor installation falls under Category A of the AMIS regulation. As an intervention belonging to this category, the system does not need to undergo verification by an Independent Railway Assessment Body (OIF).
Demo & contacts
Yes. You can request a free demo to learn how Flowy works and explore the solution best suited to your organization’s mobility monitoring needs.
Yes, it is possible to test the Flowy solution through a temporary installation of the sensors on vehicles within your fleet. This allows you to validate the quality and accuracy of the collected data.
You can complete the contact form available on our Contact page or reach out to us directly at info@flowy.biz
Yes. The Flowy team provides support throughout the entire project lifecycle, from installation and platform integration to ongoing post-sales support.
