The right audience
Targeted communication
Reach users on board or who have travelled on the specific vehicle or service.
Communicate with passengers
The right message.At the right time.
Reach the right passengers, during and after their journey. With the operator’s app integrated and Flowy sensors on board, send push notifications and contextual messages to people on board or who have travelled on a specific service.
Value for the operator
Direct communication.
More value for your service.
Timely guidance
Faster response
The control room sends operational guidance immediately to the people affected.
A channel passengers already use
More value from your app
Deliver service alerts, assistance and loyalty initiatives through the app passengers already use.
Three situations, targeted communication
Every journey has a moment
when a message makes a difference.
From urgent guidance on board to an offer after the trip: discover how Flowy connects each message to the journey context.
01Control room · Live
A service issue in carriage 3.
The situation
The air conditioning is not working in one carriage. Passengers there need to know immediately where to move.
The Flowy solution
The control room chooses the message and sends it through the operator’s app integrated with Flowy, only to passengers in carriage 3.
Useful guidance, immediately, for the people affected.
9:41
Your journeyControl room · Live
Your transport appnow
There is a problem with the air conditioning in carriage 3. Please move to carriage 1 or 4.
For passengers in carriage 3
02On boarding
The journey begins. Guide passengers as they board.
The situation
A passenger boards and looks for a seat. The rear carriages have more space: a timely message on boarding can point them in the right direction.
The Flowy solution
With Flowy sensors and the integrated app, the operator can trigger a contextual message when passengers board and guide them throughout the journey.
A welcome that helps passengers find their way on board.
9:41
Your journeyOn boarding
Your transport appnow
Welcome. There is more space in the rear carriages.
For passengers boarding
03After the trip
The trip ends. The connection continues.
The situation
You want to offer a season ticket to passengers using service 812. The message needs to reach that audience even after they have left the vehicle.
The Flowy solution
The operator chooses the content and timing. Flowy makes it possible to reach users again in the app after they have travelled on that specific vehicle or service.
An offer relevant to the journey, even after the trip.
9:41
Your journeyAfter the trip
Your transport appnow
Travel often on service 812? Here is a special offer on your monthly pass.
For passengers who travelled on service 812
Illustrative situations and messages. Communication takes place through the operator’s app integrated with Flowy sensors.
See how it works
From the control room
to the passenger’s phone.
Discover real-time passenger communication with Flowy in the video.
Integrating the operator’s app with on-board sensors makes it possible to trigger messages during the journey and reach passengers from a specific vehicle or service again after the trip.
Start with a route or a fleet
Deliver your message
where it really matters.
Integrate your transport app with Flowy sensors. Together, we can define a proof of concept to enable communication during and after the journey.
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Your interest: Passenger communications
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Explore Flowy
Want to discover how FLOWY works?
Discover how sensors, data and the platform work together, and find answers to frequently asked questions.